Category: Leadership
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Harvesting Expertise
“No certification teaches you how to survive that elegantly. Experience does.” I wrote that line recently and realised afterwards that it explains much of the feverish obsession surrounding AI right now. What many industries are trying to extract is not merely labour. It is experience itself. For years, organisations relied…
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How to Miss Good People in the Age of AI
The internet has become infested with recruiters and hiring managers speaking about interviews as though they are preparing candidates for psychological warfare. Every time I open LinkedIn, somebody with suspiciously perfect lighting is urgently explaining how to “position yourself strategically”, “control the narrative”, “demonstrate executive presence”, or “avoid red flags…
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Learning KPIs and the Digital Transformation fairy tale
Across the learning and development landscape, organizations are increasingly declaring that they are “moving beyond baseline indicators.” Completion rates, attendance metrics, and basic learner satisfaction surveys are no longer considered sophisticated enough. Instead, strategy documents now promise cutting-edge KPIs and OKRs aligned with ambitious Digital Transformation Strategies for 2026–2029. The…
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Arrows in a quiver
The author reflects on various instructional design frameworks, noting their similarities and the importance of selecting the appropriate model for each situation. They emphasize a simplified design logic: Problem, Context, Concept, Practice, and Transfer, prioritizing real-world application over theoretical adherence to models. Effective learning requires addressing actual needs and fostering…
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What Kirkpatrick Levels 3 and 4 Are Really For
Learning dashboards provide a sense of achievement through metrics but often miss the crucial question of actual behavior change. Effective evaluation, particularly at Kirkpatrick Levels 3 and 4, requires focusing on observable actions and impact beyond surface data. This promotes accountability and prevents organizations from mistaking activity for true learning…
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When Dashboards Lie
Large-scale digital learning platforms often focus on metrics that measure activity rather than genuine learning outcomes. Key performance indicators are frequently misinterpreted, leading to a false sense of success. Improving learning analytics requires better judgment, emphasizing critical evaluation over mere completion rates and engagement figures to ensure meaningful learning transfer.