Category: Quality Assurance
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MEAL Isn’t New – To Me…
The author reflects on their experience completing the MEAL Essentials Certificate, noting that while it presents familiar concepts in Monitoring, Evaluation, Accountability, and Learning, it merely formalises established practices rather than introducing new ideas. MEAL aims to create discipline within systems where data collection and action are often disconnected, highlighting…
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Why some KIIs just fail
A Key Informant Interview (KII) is a structured approach to understanding system functionalities by eliciting evidence rather than opinions. Effective questions focus on observed realities and specific instances. By exploring constraints and variations in experience, insights emerge. A single interview is insufficient; triangulating evidence from multiple sources enhances understanding and…
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AI Governance, Opaque Systems, and the Quiet Extraction of Human Intelligence
This week I attended a UN multi-stakeholder consultation on AI governance as an observer. As a wee little fly on the wall—positioned somewhere at the intersection of digital learning systems, quality assurance, and accessibility across multi-country environments—I listened to contributions from across the globe. There were structured, thoughtful, and often…
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What transitioning to Quality Assurance taught me so far
Over the past five years, my career has evolved through three pivotal phases of leadership, each marked by distinct responsibilities and growth opportunities. This journey has transitioned from hands-on architectural leadership to strategic quality assurance, reflecting a continuous commitment to professional development and organizational excellence. Phase one: Leading in the…